Shop FAQs
Here are frequently asked questions for your shop.

FAQ DETAILS

Here are details about the FAQs.

  • How Long Does an Auction Winner Have to Purchase a Product?

    After winning an auction on Doodloosh, you typically have a window of 24 to complete the purchase. This timeframe allows you to finalize the transaction and secure the artwork you've won. It's important to act promptly to ensure a smooth and timely process.

    Please note that if the auction winner doesn't claim their prize within the specified time frame, the winning bid may go to the second-highest bidder, and so on. 

  • Which Software is Best for Drawing Digital Art on Mobile Devices?
    1. Procreate: Procreate is a highly regarded drawing app for iOS devices. It offers a wide range of brushes, layers, and advanced features for professional-grade artwork.
    2. Adobe Fresco: Adobe Fresco is a versatile drawing and painting app that integrates seamlessly with Adobe Creative Cloud, providing access to Adobe's vast library of brushes and assets.
    3. Adobe Illustrator Draw: Adobe Illustrator Draw is a vector drawing app that allows you to create scalable and detailed artwork on your mobile device.
    4. Autodesk SketchBook: SketchBook by Autodesk is a powerful drawing app with a user-friendly interface, an extensive brush library, and various tools for sketching and painting.
    5. MediBang Paint: MediBang Paint is a free, user-friendly app with a range of brushes and tools suitable for creating comics and illustrations.
    6. Clip Studio Paint: Clip Studio Paint is a mobile version of the popular desktop software, offering a comprehensive set of features for comic and manga artists.
    7. ArtRage: ArtRage simulates traditional art mediums like oil paint and watercolor, making it a great choice for artists who enjoy a realistic feel.
    8. Tayasui Sketches: Tayasui Sketches is known for its simplicity and elegant design, making it ideal for quick sketches and drawings.
    9. Infinite Painter: Infinite Painter is a versatile app with a wide range of brushes and tools, suitable for both beginners and experienced artists.

    These apps offer various features and cater to different skill levels, so you can choose the one that best suits your needs and artistic style.

  • How Do Artists Receive Their Payout, and What Payment Methods Are Available?

    Artists on Doodloosh don't need to request payouts. Instead, the money they make from transactions automatically appears in their accounts 3-5 business days from the day someone buys their art. Here's how the process works, with special consideration for child artists:

    1. Setting Up Payment: When artists register on our platform, they can link their parent/guardian's PayPal or Stripe account to their Doodloosh profile. This is done in the account settings with the assistance of their parent or guardian.
    2. Earnings Accumulation: Artists, with the support of their parent or guardian, accumulate earnings from their art sales or auctions on Doodloosh. These earnings are automatically tracked within their Doodloosh account.
    3. Payment Processing: After someone buys their art, the earnings from the transaction are processed.
    4. Choose Payment Provider: Depending on their preference and with the guidance of their parent or guardian, artists can receive their earnings via PayPal or Stripe.
    5. Payment Arrival: The funds typically appear in the parent or guardian's PayPal or Stripe accounts within 3-5 business days from the day of the art transaction.
    6. Withdrawal from Payment Provider: With the support of their parent or guardian, artists can then withdraw the funds from the parent or guardian's PayPal or Stripe account to their designated bank account or access them as per their family's preference.

    It's important to note that Doodloosh prioritizes the involvement of parents or guardians in the financial aspects of the platform to ensure a safe and secure experience for child artists. Parents or guardians should assist their child in setting up payment information and understand any specific payout terms and conditions.

    We aim to provide artists and their families with flexible and reliable payment options to make their experience on Doodloosh seamless and convenient.

  • Can I Upload Artwork That Was Drawn on Paper?

    Yes, it's possible to upload traditional paper-based artwork to Doodloosh. However, we recommend using digital drawing tools on mobile devices for several compelling reasons:

    1. Quality and Clarity: Digital art created on mobile devices tend to have higher resolutions and clarity. While you can scan paper-based art, the quality may not always match that of digital art.
    2. Enhanced Creativity: Drawing directly on a mobile device provides artists with a wide range of brushes, colors, and tools to explore their creativity and refine their skills.
    3. Interactivity: Digital art allows for interactive features, such as zooming in for precise details or easily correcting mistakes. This can enhance the overall art creation experience.
    4. Instant Sharing: With digital art, artists can instantly share their creations with a global audience on Doodloosh, without the need for scanning, printing, or mailing physical copies.
    5. Sales Opportunities: Digital art can be sold and purchased more conveniently, making it accessible to a broader audience.

    By using mobile devices for art creation, artists can harness the full potential of digital tools and share their work seamlessly with our community. While traditional paper-based art can be uploaded, we encourage young artists to explore the exciting world of digital art for a more immersive and rewarding creative experience.

  • What Are the Artist Policies on Doodloosh?

    Artist policies on Doodloosh are designed to offer flexibility and creativity while ensuring a positive experience for both artists and customers. Here's how they work:

    1. Artist-Created Policies: Artists, with the guidance of their parent or guardian, have the flexibility to create their own policies, including those related to refunds, art delivery, and communication preferences. These policies are displayed on their profiles and product listings.
    2. Customer Compliance: Customers are expected to abide by the policies set by the artist when making a purchase. This includes understanding the artist's refund policy and any other specific terms.
    3. Open Communication: We encourage open and respectful communication between artists and customers. If any conflicts or concerns arise, customers should first reach out to the artist to resolve the issue.
    4. Conflict Resolution: In the event that a conflict with the artist escalates and cannot be resolved through direct communication, customers have the option to contact us directly. We're here to help mediate and find a fair resolution for both parties.
    5. Parent/Guardian Involvement: For child artists, parents or guardians play a crucial role in defining and setting these policies, ensuring a safe and supportive environment for their child's creative journey.

    Doodloosh aims to foster a collaborative and positive atmosphere where artists and customers can engage creatively while respecting each other's needs and policies. We encourage parents, guardians, artists, and customers to work together to create policies that align with their expectations and preferences.

  • How Are My Images Protected?

    Doodloosh applies watermarks to all products to help protect the digital art shared by young artists. These watermarks serve as a deterrent to unauthorized use, ensuring that artists' creations are respected and valued by our community. While watermarks provide an additional layer of security, it's essential to remember that no platform can offer 100% protection against image theft. If you ever encounter misuse, please report it, and we will take appropriate action.

  • What Dimensions Should My Images Be for Upload?

    To ensure the best quality and consistency, we recommend that your images be square, with dimensions of at least 2000x2000 pixels. Square images display beautifully on Doodloosh and allow for a seamless viewing experience. While we accept non-square images, please note that they will be cropped to fit the product grid view, potentially cutting off parts of the image. We encourage artists to adjust their artwork to square dimensions for the best presentation on our platform.